How long will the repair take?
Most repairs take 1 hour or less if we have the part in stock!
Do you sell phones?
We do not sell new phones however we have a great selection of used phones in excellent condition. Please call or email for stock availability.
We are also an authorized Roam Mobility dealer in both locations with some amazing packages to choose from for roaming in the USA and Mexico.
Where do you get your parts from?
We purchase all of our parts direct from wholesalers and the manufacturers of the phones. This enables us to carry true original parts that are not available to the general public.
Are the parts brand new, OEM (original equipment manufacturer)?
We only use brand new original parts. We will gladly show you the part before installing it. We dont believe in selling knock off parts that are low quality. They tend to have poor sensitivity (touch screen), brittle glass that tends to break easy, short term life span and an abundance of other issues. We back all our repairs with a 180 day warranty.
I found a cheaper place to fix my phone?
We only use 100% original parts and our repairs are completed by certified electronics technicians in our store. Some people choose to use low quality parts which may translate to a cheaper repair however they will break easier, be less responsive and potentially damage your phone.
Why should I go to VanCell?
We have been fixing phones for over 10 years. Our technicians have repaired thousands of phones for the general public as well as corporate clients. Our experience, attention to detail, prices, quickness and electronics background gives us the edge over the competition. We do warranty repairs for stores across Canada, and have an outstanding reputation for service and quality.
Do you offer mobile repair service?
No, we do not do repairs outside of our shop as the highest quality of repairs can only be completed in a shop with state of the art equipment and a low dust environment.